Privacy Policy
Your privacy matters to us. Learn how we collect, use, and protect your personal information.
Introduction
Welcome to Pikasso Studio ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website pikassostudio.com, use our services, or engage with us.
We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This policy is compliant with GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and other applicable data protection laws.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
1. Personal Information You Provide
When you interact with our services, we may collect:
- Contact Information: Name, email address, phone number, company name
- Business Information: Industry, company size, website URL, project requirements
- Payment Information: Billing address, payment method details (processed securely through Stripe)
- Communication Data: Information from emails, contact forms, chat messages, and support requests
- Project Data: Content, images, documents, and materials you provide for your projects
2. Information Automatically Collected
When you visit our website, we automatically collect:
- Device Information: IP address, browser type, device type, operating system
- Usage Data: Pages visited, time spent, click patterns, referral sources
- Cookies & Tracking: Session cookies, analytics cookies, preference cookies
- Location Data: Approximate geographic location based on IP address
3. Information from Third Parties
- Analytics Providers: Google Analytics 4 for website analytics
- Social Media: Public profile information if you connect via social platforms
- Payment Processors: Transaction data from Stripe (our payment gateway)
- Marketing Tools: Email engagement data from our email service provider
How We Use Your Information
We use the collected information for the following purposes:
Data Sharing & Disclosure
We do not sell your personal information. We may share your data with:
- Service Providers: Trusted third-party vendors who help us provide services (hosting, payment processing, analytics, email services). All vendors are contractually obligated to protect your data.
- Payment Processors: Stripe for secure payment processing. View Stripe's Privacy Policy.
- Legal Authorities: When required by law, court order, or to protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
- With Your Consent: When you explicitly authorize us to share your information for specific purposes.
Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption: SSL/TLS encryption for data transmission
- Secure Storage: Encrypted databases with restricted access
- Access Controls: Limited employee access on a need-to-know basis
- Regular Audits: Periodic security assessments and updates
- Secure Payment Processing: PCI-DSS compliant payment processing via Stripe
Important: While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Your Privacy Rights
Under GDPR (for EU/UK residents):
- Right to Access: Request a copy of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
Under CCPA (for California residents):
- Right to Know: What personal information we collect and how we use it
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt-out of the sale of personal information (we don't sell data)
- Right to Non-Discrimination: Equal service regardless of exercising privacy rights
How to Exercise Your Rights:
To exercise any of these rights, please contact us at:
- Email: hello@pikassostudio.com
- Phone (UAE): +971 52288 4118
- Phone (India): +91 8073259343
We will respond to your request within 30 days.
Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience. For detailed information, please see our Cookie Policy.
Types of Cookies We Use:
- Essential Cookies: Required for website functionality
- Analytics Cookies: Google Analytics to understand usage patterns
- Preference Cookies: Remember your settings and preferences
- Marketing Cookies: Track effectiveness of marketing campaigns (with consent)
You can control cookies through your browser settings. However, disabling cookies may affect website functionality.
International Data Transfers
Pikasso Studio operates internationally with headquarters in Dubai, UAE, and operations in the United States. Your information may be transferred to, and maintained on, servers located outside of your country.
We ensure that all international data transfers comply with applicable data protection laws and implement appropriate safeguards such as:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- Adequacy decisions for countries with equivalent data protection standards
- Appropriate technical and organizational security measures
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:
- Client Data: Duration of business relationship + 7 years (for tax and legal compliance)
- Project Files: Active projects + 2 years after completion
- Marketing Data: Until you unsubscribe or request deletion
- Website Analytics: 26 months (Google Analytics default)
- Payment Records: 7 years (financial regulatory requirements)
After the retention period, we securely delete or anonymize your data.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at hello@pikassostudio.com, and we will promptly delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons.
We will notify you of any material changes by:
- Posting the updated policy on this page with a new "Last Updated" date
- Sending you an email notification (for significant changes)
- Displaying a prominent notice on our website
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Pikasso Studio
Premium Web Development Agency
Headquarters: Dubai, UAE
Operations: United States
For data protection inquiries, please include "Privacy Request" in your email subject line.
Related Legal Documents: